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Contract Software Packaging Team Lead

at Edge Technology Services, Inc. in Connecticut | CT Jobs

software, application packaging, leadership skills

EDGE is currently looking for a Hands-on Technical Lead for our Software Packaging Team. We are open to hiring a full-time employee or an hourly contractor for this role. Excellent client, great team, year-long engagement, with high probability of extension beyond the year. This is an immediate need!

TeamLead Responsibilities

Team lead is a dual role with 50% of time dedicated to packaging related work, while 50% to team lead related activities.
Client’s First Point of Contact for Account Issues regarding Delivery Services.
Receive all software packaging requests and assign to the delivery team.
Verify all requests are within scope of agreement and do not exceed agreed to thresholds. Requests that appear Out of Scope will be reviewed with the PM/DPE.
Manage packaging requests from start to finish.
Lead delivery team on daily basis to ensure service requests are completed appropriately and on-time.
This includes working with the business to document requirements/specifications prior to packaging.
Deploying the software/updates once they have been approved and scheduled through ESPN’s Release Management process and cross-train the packagers to backup the teamlead.
Perform workload forecasting, resource adjustments, conflict management, performance reviews, and any other activity as deemed necessary by the Team Lead to maintain acceptable level of service at our client.
Lead delivery team meetings as needed to align expectations and meet deliverables.
Work with Client focal to determine schedule, due dates, and prioritize service requests as needed.
Packaging Responsibilities:

Package applications for silent installon supported target platforms.
Package software in MSI/Apple/wrap/customformat.
Test MSI/Mac packages on standard corporate image, either VM or physical machine, provided by Client.
Place packages on development server so UAT can be performed.
Receive UAT feedback and make appropriate adjustments to the package if necessary.
Team will be responsible for reviewing standard software for any security updates that may be available.
Pulling security patches via Client’s selected patch automation tool.
Sending to ACT, team monitoring deployments and identifying packages that may be troubled getting into the environment on a weekly basis.
Our client is in the process of upgrading Altiris 6.5 to 7.1.

Wise Package Studio is used for packaging the apps.

VBScript is also used for writing custom scripts.

Diane Hiller
Edge Technology Services, Inc.
100 Roscommon Drive
Suite 120
Middletown, CT 06457

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Published at 04-01-2014
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