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Full-time tech job : Business/System Analyst

at CGI in Bloomfield, CT


This is a dual role with business and systems analysis experience required. Must be proficient in working with business to elicit requirements by documenting and understanding both current and future state business process. This may require the creation of process flows or documentation of scenarios/examples in order to clarify and draw out business requirements. In addition, the candidate must be skilled in functional requirements documentation. Candidate should be comfortable and understand applications which rely on services for obtaining data. He/She should also be able to map data between the service and the consuming application. In addition, candidate should be familiar with creation of basic mockups for use as a guide in explaining business needs to development team. SA team member should expect to do a cursory amount of testing – both to assist in answering questions on functionality for the QA team and also as part of SA responsibilities during the production release.ESSENTIAL


  • At least six years of experience as Business Analyst, Business Systems Analyst, System Analyst
  • Experience with reviewing project requirements and create detailed business requirements, system functional requirements, and developing systems specifications.
  • Working knowledge of all phases of the Software Development Life Cycle (DSL).
  • Strong knowledge of Systems Analyst responsibilities and processes.
  • Knowledge of / experience with QA processes and testing requirements.
  • Prior experience with call center applications preferred
  • Prior experience with healthcare domain preferred
  • Excellent abstract, analytical, problem solving and critical thinking skills.
  • Excellent verbal and written communication skills.
  • Comfortable working with ambiguity.
  • Flexible, ability to adapt to change quickly and lead others through the change management process.



- Team oriented

- Quick learner

- Flexible

- Excellent Communicator


Bachelor degree in Computer Science or a related discipline

Additional Knowledge

- SA Experience

- Call Center Application Experience

- Healthcare Experience

- Excellent communication At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company – one that has grown to 68,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients – and for our members. Come grow with us. Learn more at

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.


  • SQL

Department: Information Technology

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Published at 26-11-2014
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