This job ad has been posted over 40 days ago...


Full-time Part Time IT Analyst

at Robert Half Technology in Ohio | OH Jobs


Robert Half Technology has partnered with a local client in search of an IT Administrator to provide support to our client's multi-site network. This person will provide support to primary, maintenance and training for our clients affiliate proprietary patient management software and secondary support of other IT systems/hardware. This person must also perform in this position in accordance with the agency expectations for Customer Service, Teamwork, and Interpersonal Relations.


1. Desktop Support:

Configure, install, and repair all affiliate hardware.

Install and maintain affiliate software applications.

Provide technical support and on-site training to end-users.

2. Network Administration:

Manage, maintain, and troubleshoot affiliate computer networks.

Maintain security of network, especially anti-virus measures.

3. Exchange Administration:

Support, maintain, and troubleshoot Exchange server hardware, software, and connections.

Maintain affiliate mailbox accounts, distribution lists, public folders, and shared calendars.

4. Install and upgrade System software to facilitate management information, reliability, and timeliness to improve interdepartmental communication.

5. Software Support:

Provide software support and on-site training to end-users.

Assist in development of training curriculum, cheat sheets and learning/support aids which will help end users utilize technology to accomplish their work.

Assist in training and orientation of individuals and groups on the proper use of software. Troubleshoot user problems and provide appropriate support of resolution.

Create, maintain and enhance IT documentation as it relates to IT/PMS

Maintain end-user material and patient management clinic documentation.

Maintain and update all patient management code sets.

Provide requested reports; assist department in planning of customer reports and statistics.
6. Monitor system utilization, capacity, and efficiency.

7. Act as general overall technical hardware/software troubleshooter for all clinic sites.

Plan and recommend changes in systems software applications, communications configurations, user requirements based on affiliate plans and direction, and system performance.
MS Exchange Server, Windows XP, Intermediate Windows 7, Virus protection,

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Published at 08-06-2014
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