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Full-time Sr. Network Engineer (L3) - Brocade

at Mphasis Corporation in Arizona | AZ Jobs

Skills:
Brocade NetIron MLX 16K Router, NetIron XMR 4K Router
Location:
Tucson, AZ
Position Title: Sr. Network Engineer (L3) - Brocade
NO of position : 1
Primary skills required : Brocade NetIron MLX 16K Router, NetIron XMR 4K Router
Location: Tucson, AZ
Duration of the project: Long-term
Salary: $80k\\annum
Required Skills
Position requires a good understanding of large networks, network equipment, provisioning, trouble isolation, and equipment configurations. Position also requires a good understanding of routing protocols, routed protocols, security, and application services. Significant experience with Brocade Routers/Switches required especially: TCP/IP, eBGP, iBGP, EIGRP, OSPF, QOS, MPLS, HSRP/VRRP and Multicasting. Knowledge of Layer 2 and 1 protocols/services are also required: Switching, VLANs, Ethernet, STP, Frame-Relay, ATM, Private Line, DS1, DS3, OCx. Experience with WAAS, Juniper Firewalls, F5 load balancer a Plus. Excellent communication, client interface skills required.
Responsibilities & Duties
Demonstrable & Hands-on troubleshooting experience on Brocade MLX series routers & VDX series switches.
In-depth knowledge of different LAN/WAN communication equipment such as Brocade routers/switches, Cisco routers/switches, F5 LTMs and Juniper firewalls.
Strong fault isolation and root cause analysis skills to diagnose and solve complex technical issues and provide timely solutions to customers in a professional manner on current and future Brocade products.
Provide onsite and remote technical support to Brocade TAC, Escalation, and customers on current and future Brocade products.
Understand, troubleshoot, diagnose and resolve customer issues within stipulated SLA timelines.
Define, manage, and execute problem resolution plans and communicate closure/resolution with Brocade TAC, SAM, and customers.
Adhere to Brocade\'s documented escalation guidelines. Escalate as necessary.
Frequent participation to perform problem resolution, upgrades, Bug scrubbing with Brocade.
Review of technical documentation as runbooks, diagrams, tech notes & troubleshooting guides, KEDB etc.
Ability to use diagnostic aids, tools and appropriate lab equipment as necessary.
Work during customer’s business hours and be available for evening or weekend hours to support hardware replacements, s/w upgrades, and other scheduled activities.
Special project assignments from senior Management as and when required.
Traveling to customer sites will be required to assist in fault isolation and root cause analysis.
Qualification & Experience:
Must: BCNP (Brocade Certified Network Professional), BNCE (Brocade Certified Network Engineer)
Secondary: ITIL, CCNA, CCNP, CCIE
Experience: 5+ years of experience supporting 24/7 mission critical environments in large data center networks involving Brocade equipment.
Excellent communication and interpersonal skills. Previous on-site experience is a plus.


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Published at 21-02-2014
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