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Contract Network Administrator

at Monroe Staffing Services in New York | NY Jobs

Skills:
network, lan, tcp/ip
Location:
New York, NY
My client is Seeking someone who is within 3 years into industry
this is a network support position
Under general direction, responsible for the most complex testing and analysis of all elements of the network facilities (including power, software, communications devices, lines, modems, and terminals). Monitors and controls the performance and status of the network resources. Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance. May function in a lead capacity within the department.
General Summary:
The Network Operations team is a new team, created to provide excellent, 24/7 first level network support. The team is responsible to ensure the network remains in compliance with best practices, meets internal design criteria and complies with internal Information Security and Internal Audit specified guidelines. The team is also responsible for proactively monitoring and responding to alerts and requests in order to provide maximum uptime for Nasdaq's mission critical exchange system. The team is a driven, passionate, high energy and highly motivated group with diverse skill sets. The work environment is fast paced and employees are expected to take on tasks independently. It is critical that the employee have potential and drive to grow their craft. New ideas and improvement to existing processes and procedures to maximize efficiency and productivity are encouraged.
Typical Job Functions:
The employee is the first line for responding to basic system issues, gathering data, troubleshooting, escalating and coordinating as necessary to resolution. The employee will perform these tasks using various standard network management tools, internal ticketing systems, and monitoring consoles. The employee will interact with internal customers, engineering teams and other operations teams during events which affect the exchange system. Analyst will help with root cause analysis of recurring incidents and raising escalation to back line teams as necessary until the problem is resolved.
Initial Response and troubleshooting of HP Open View and other monitoring tool alarms
Work closely with all Operations and Engineering teams to make sure that all network systems are available and working properly.
Apply standardized LAN device port configurations
Assign and maintain IP inventory in IP database tool
Interfacing and providing feedback to network monitoring tools group
Certifying new network gear is properly monitored through failure testing
Maintain required spare hardware inventory at proper code revision levels in burn-in
Work on various first level projects and tasks as required
Establish knowledge base, document standard config templates and standard operating procedures
Ensure smooth hand offs between shifts
Potential Advanced Job Functions (1+ year out):
Troubleshoot customer connectivity issues and a focus on providing customers technical assistance and guidance
Work directly with subscribers and service providers to troubleshoot network configuration issues and provide testing support
Use network monitoring tools to troubleshoot customer issues pertaining to connectivity, network routing and market data
Install and upgrades computer software and network equipment
Analyzes and takes corrective action under supervision of senior network engineers
Works directly with customers, senior level team members and project managers
Requirements:
Very organized and detail oriented, with high degree of accuracy and follow-up
Excellent written and verbal communication skills
Self-motivated, reliable team player
Must possess desire to learn new technologies
Bachelor's Degree in IT or related field
Strong understanding of network concepts, TCP/IP stack and common Internet protocols
Cover weekend testing events as required
Ability to work in collaborative high pressure environment
This position requires a Cisco CCNA certification or equivalent demonstrated skill level through experience
Consistently work to enhance system performance and systems availability
Development and audit network system policies and procedures
knowledge of financial trading systems and trade reporting methodologies including their general design, architecture, protocols, and the customer's access requirements is a plus
Hours:
Since this is a new team currently of three employees undergoing onsite training, shifts are not yet solidified and will depend on best skillset to shift fit. Shifts will be solidified in the coming months. We are looking for someone who is flexible to fit into all of the below potential shifts.
10PM-6AM Sunday- Thursday (Potentially, the Sunday can be worked from home)
8AM -4PM Tuesday-Saturday (Potentially, the Saturday can be worked from home)
8AM -4PM Sunday-Tuesday (Potentially, the Sunday can be worked from home)
2PM-10PM weekdays


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Published at 18-02-2014
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