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Full-time Technical Support Specialist - night shift

at Modis, Inc. in Arizona | AZ Jobs

High School or equivalent, Other
Tempe, AZ
Experienced Technical Support Specialist needed for a large client in Tempe! Person must be able to work 3 PM-midnight. Hourly pay is $24, need is immediate.
A. General Description: Oversee nightly support. Respond-to and resolve system and/or customer reported issues/incidents. Communicate with internal customers as it relates to status and timeliness of job completion. Escalate un-resolvable issues to team and/or leadership.
B. Detailed Description: Responsible for oversight and execution of both manually run and automated scheduled batch programs. Must be able to ascertain successful completion OR trouble-shoot errors/issues if they arise. Perform end-of-day and processing and general bank support.
1st Required Skill: (Technical) Ability to traverse Windows 7 and Windows Server 2008 operating systems.
2nd Required Skill: (Non-technical) Must have good organizational and analytical skills, excellent communication and customer relationship skills.
3rd Skill: (Preferred but not required) SQL knowledge/experience, Windows Batch, Java, SFTP, VisionIP

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Published at 14-02-2014
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