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Full-time Help Desk Support

at Modis, Inc. in Colorado | CO Jobs

Skills:
High School or equivalent, PC/HD - PC/DeskTop/Helpdesk
Location:
Denver, CO
Companies across Colorado have sought out MODIS to deliver skilled, dedicated IT professionals. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We are currently seeking a Help Desk Support for a client in Denver, CO. We invite you to review the position requirements below and apply today if your skills match our need.
Position Type: Help Desk Support
Position Duration: 3 Month Contract to Hire
Hourly $17-$19/hr
Essential Knowledge
• The IT Support Representative serves as the initial point of contact for technical support issues; troubleshooting network, hardware, software including application support, PC, laptop/notebook, and PC peripheral problems.
• Responds to telephone calls, emails and user requests for technical support.
• Tasks are performed according to written procedures including Service Level Agreements with users and Operational Level Agreements with IT areas.
Experience
1-2 years proven successful Help Desk or IT PC technician jobs experience preferred
Must demonstrate proven IT support experience in Windows operating system environment
Hands-on experience in supporting MS Office 2010 or later, MS Exchange, MS Internet Explorer, Microsoft Forefront Endpoint Protection, and System Center Service Manager or other helpdesk tracking system
With more than 10,000 IT consultants, MODIS has expertise in virtually all technology disciplines. Furthermore, with more than $1 billion in revenue for 2005, MODIS has the financial strength and resources to ensure our clients succeed in meeting their information technology goals. Please send your resume to Kristen.short@modis.com to be considered for this opportunity.


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Published at 13-02-2014
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